Open Roles

Digital Product Owner
Calgary, Alberta, Canada

  • Location: Calgary, Alberta
  • Type: Permanent
  • Job #17964

Job Title: Digital Product Owner

Location: Calgary, AB (Hybrid – 3 days in-office) or Toronto, ON (remote)

Position Overview:
We are seeking a highly driven and detail-oriented Digital Product Owner to take full ownership of our client’s key digital platforms, including their mobile app, online account management (OAM) tool, online enrolment journey, and website. This role will focus on delivering continuous updates, resolving technical issues, and launching new features that enhance the customer experience.

Key Responsibilities:

  • Product Ownership: Lead and manage the digital product lifecycle for the mobile app, OAM tool, website, and enrolment journey.

  • Feature Development & Enhancements: Own and prioritize updates, including bug fixes, performance improvements, and new feature launches.

  • Requirements & User Stories: Develop detailed user stories, wireframes, and acceptance criteria in Azure DevOps. Work closely with the development lead, scrum master, designers, and analytics teams.

  • Cross-Functional Collaboration: Work with offshore teams and North American stakeholders to ensure seamless communication and execution.

  • Customer-Centric Approach: Advocate for customer pain points, ensuring enhancements align with customer needs and business objectives.

  • Agile Execution: Follow Agile methodology, participate in sprints, and conduct user acceptance testing (UAT).
  • Stakeholder Communication: Present updates and key product insights to senior leaders, ensuring alignment with business goals

???????Qualifications & Experience:

  • 5+ years of experience as a Product Owner in digital product management.

  • Consulting background is a plus, with expertise in managing large-scale digital projects.

  • Hands-on experience with Azure DevOps or another related program like Jira.

  • Proven track record of launching and optimizing digital products, preferably in a consumer-facing tech or startup setting. 

  • Strong understanding of Agile methodology and working closely with development teams.

  • Exceptional communication skills, with the ability to manage up, down, and across teams.

  • Experience in user research, A/B testing, and data-driven decision-making.

If you are a detail-oriented, execution-focused Product Owner who thrives in a fast-paced, global environment, we’d love to hear from you! 

Contact Us.

Whether you have an immediate need today or are preparing for a strategic hire down the road and want to determine if there is a fit, get in touch with us, and we’ll have the right member of our team follow up with you shortly.
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Creative Niche was founded on land that is the traditional territory of the Mississaugas of the Credit, the Anishnabeg, the Haudenosaunee, and the Wendat peoples, and is now home to many diverse First Nations, Inuit, and Métis Peoples from across Turtle Island. We acknowledge that we are all treaty people and accept our responsibility to honour all our relations.

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Creative Niche was founded on land that is the traditional territory of the Mississaugas of the Credit, the Anishnabeg, the Haudenosaunee, and the Wendat peoples, and is now home to many diverse First Nations, Inuit, and Métis Peoples from across Turtle Island. We acknowledge that we are all treaty people and accept our responsibility to honour all our relations.

To recognize the land is an expression of gratitude and appreciation to those whose territory we reside on, and a way of honouring the Indigenous people who have been living and working on the land from time immemorial. Land acknowledgements do not exist in a past tense, or historical context: colonialism is current and ongoing, and we need to centre reconciliation in our actions and in our work. We encourage our team, partners, and clients to learn about the lands in which they live and to work towards reconciliation.

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Creative Niche was founded on land that is the traditional territory of the Mississaugas of the Credit, the Anishnabeg, the Haudenosaunee, and the Wendat peoples, and is now home to many diverse First Nations, Inuit, and Métis Peoples from across Turtle Island. We acknowledge that we are all treaty people and accept our responsibility to honour all our relations.

Read more

Creative Niche was founded on land that is the traditional territory of the Mississaugas of the Credit, the Anishnabeg, the Haudenosaunee, and the Wendat peoples, and is now home to many diverse First Nations, Inuit, and Métis Peoples from across Turtle Island. We acknowledge that we are all treaty people and accept our responsibility to honour all our relations.

To recognize the land is an expression of gratitude and appreciation to those whose territory we reside on, and a way of honouring the Indigenous people who have been living and working on the land from time immemorial. Land acknowledgements do not exist in a past tense, or historical context: colonialism is current and ongoing, and we need to centre reconciliation in our actions and in our work. We encourage our team, partners, and clients to learn about the lands in which they live and to work towards reconciliation.

Read Less

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