Open Roles

Managing Director, Account Team
Ottawa, Ontario, Canada

  • Location: Ottawa, Ontario
  • Type: Permanent
  • Job #18068

Job Title: Group Account Director
Location: Ottawa-Gatineau (Hybrid: 2–3 days/week onsite)

The Role

We’re seeking a Group Account Director who is ready to take on a senior leader role for an agency client. You’ll be responsible for building, managing, and mentoring the accounts team while overseeing a diverse portfolio. You’ll serve as a strategic partner to clients ranging from unions and coalitions to non-profits and corporations.

We’re looking for someone with deep client service experience, team leadership skills, and a passion for politics, news, and public affairs.

This role is based in Ottawa, with hybrid flexibility (2–3 days onsite per week).

Key Responsibilities

Client Strategy & Leadership

  • Lead integrated campaigns across media, advocacy, creative, and brand strategy

  • Ensure high-quality execution across all deliverables and channels (earned, paid, digital, research)

  • Represent the agency during pitches, bringing credibility, insight, and sharp thinking to the table

  • Maintain discretion and trust with high-stakes, high-profile clients

Team Management & Growth

  • Build, lead, and mentor a high-performing remote account team across Canada with a clear focus on outcomes and ownership

  • Use dashboards to track account health, project value, and team performance

  • Drive a culture of accountability and excellence, while keeping the work fun and sustainable

  • Support the evolution of the team as our client expands in other regions across Canada

Business Development

  • Support strategic growth by identifying opportunities with existing clients and contributing expertise during pitches

  • Help instil a more structured, proactive approach to outbound prospecting 

  • Collaborate with business development leads to pursue growth 

Ideal Candidate Profile

  • 8+ years of experience in an agency, consultancy, or client-facing strategic communications environment

  • Strong background in brand, media, and integrated campaign strategy

  • Comfortable working with policy-adjacent or advocacy-oriented clients

  • Experience managing teams (including remote staff) and driving performance through clear structures and coaching

  • Business-savvy with an understanding of account margins, utilization, and growth metrics

  • Adept at balancing competing timelines and priorities with calm and confidence

  • Highly discreet, client-centric, and proactive

  • Personally invested in current events, government, or Canadian politics

To Apply

Send us your resume along with a short note outlining:

  • Why this role excites you

  • Your experience managing account teams and leading strategy

Contact Us.

Whether you have an immediate need today or are preparing for a strategic hire down the road and want to determine if there is a fit, get in touch with us, and we’ll have the right member of our team follow up with you shortly.
Looking For Work?

Creative Niche was founded on land that is the traditional territory of the Mississaugas of the Credit, the Anishnabeg, the Haudenosaunee, and the Wendat peoples, and is now home to many diverse First Nations, Inuit, and Métis Peoples from across Turtle Island. We acknowledge that we are all treaty people and accept our responsibility to honour all our relations.

Read more

Creative Niche was founded on land that is the traditional territory of the Mississaugas of the Credit, the Anishnabeg, the Haudenosaunee, and the Wendat peoples, and is now home to many diverse First Nations, Inuit, and Métis Peoples from across Turtle Island. We acknowledge that we are all treaty people and accept our responsibility to honour all our relations.

To recognize the land is an expression of gratitude and appreciation to those whose territory we reside on, and a way of honouring the Indigenous people who have been living and working on the land from time immemorial. Land acknowledgements do not exist in a past tense, or historical context: colonialism is current and ongoing, and we need to centre reconciliation in our actions and in our work. We encourage our team, partners, and clients to learn about the lands in which they live and to work towards reconciliation.

Read Less

Creative Niche was founded on land that is the traditional territory of the Mississaugas of the Credit, the Anishnabeg, the Haudenosaunee, and the Wendat peoples, and is now home to many diverse First Nations, Inuit, and Métis Peoples from across Turtle Island. We acknowledge that we are all treaty people and accept our responsibility to honour all our relations.

Read more

Creative Niche was founded on land that is the traditional territory of the Mississaugas of the Credit, the Anishnabeg, the Haudenosaunee, and the Wendat peoples, and is now home to many diverse First Nations, Inuit, and Métis Peoples from across Turtle Island. We acknowledge that we are all treaty people and accept our responsibility to honour all our relations.

To recognize the land is an expression of gratitude and appreciation to those whose territory we reside on, and a way of honouring the Indigenous people who have been living and working on the land from time immemorial. Land acknowledgements do not exist in a past tense, or historical context: colonialism is current and ongoing, and we need to centre reconciliation in our actions and in our work. We encourage our team, partners, and clients to learn about the lands in which they live and to work towards reconciliation.

Read Less

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