Open Roles

Communications and Content Specialist
Ottawa, Ontario, Canada

  • Location: Ottawa, Ontario
  • Type: Permanent
  • Job #18205

The Communications & Content Specialist will play a critical role in the strategic dissemination of knowledge within the association, ensuring that members, stakeholders, and the broader real property valuation community are informed, engaged, and well-supported. This individual will be responsible for planning, developing, and optimizing clear, compelling, and strategic content across multiple channels, including e-blasts, reports, web content, social media, and member communications.

Key Responsibilities

Strategic Content Development & Knowledge Dissemination:

  • Research, write, edit, and proofread high-quality content, including articles, reports, whitepapers, and educational materials relevant to the real property valuation profession.

  • Create and coordinate member-focused communications, including e-blasts, updates, and informational guides.

  • Translate complex industry concepts into clear, engaging content suitable for diverse audiences including appraisers, policymakers, business leaders, and the public.

  • Develop and maintain FAQs, fact sheets, and reference materials to support members and stakeholders.

  • Collaborate with subject matter experts and the public affairs team to communicate advocacy-related content effectively.
     

Stakeholder Communications:

  • Draft and coordinate organizational communications, including press releases, policy updates, and industry announcements.

  • Ensure consistent and aligned messaging across departments, maintaining clarity in communications with members, regulators, and other stakeholders.

  • Support the executive team with speeches, presentations, and op-eds.

  • Act as the primary point of contact for member and stakeholder inquiries related to communication materials.
     

Event & Educational Communications:

  • Support the development of marketing materials for webinars, conferences, and workshops.

  • Prepare pre-event and post-event content, including summaries, key takeaways, and reports.

  • Assist in crafting impactful speeches, talking points, and presentations for association leaders.

  • Collaborate with external partners and the communications team to develop multimedia assets such as infographics, videos, and interactive content.
     

Editorial & Quality Control:

  • Ensure editorial standards and brand voice consistency across all content by working closely with the communications team.

  • Edit and proofread materials for clarity, engagement, and accessibility.

  • Develop templates and best practices to streamline content creation and improve consistency in both internal and external communications.
     

Collaboration & Strategy:

  • Align communications strategies with the association’s goals by collaborating with the executive team and cross-functional teams.

  • Identify opportunities for proactive storytelling and thought leadership within the industry.

  • Collect feedback from members and stakeholders to improve communication efforts continuously.

  • Track and measure the effectiveness of communication strategies, providing insights for optimization.

  • Work closely with the public affairs team to integrate advocacy messaging into content strategies and optimize digital content distribution.

     

Qualifications & Skills

Education & Experience:

  • Bachelor’s degree in Communications, Journalism, Public Relations, or a related field.

  • 3+ years of experience in professional writing, communications, or content strategy, preferably within an association, regulatory body, or industry organization.

  • Exceptional writing, editing, and proofreading skills with the ability to adapt tone and style for various platforms and audiences.

  • Demonstrated ability to quickly grasp complex technical concepts.

  • Experience managing communication channels, including digital, print, and in-person events.

  • Familiarity with content management systems (e.g., WordPress), email marketing tools (e.g., Mailchimp), and social media platforms (e.g., Buffer).

  • Strong project management and organizational skills with the ability to meet deadlines.
     

Preferred:

  • Experience in the Canadian real estate, finance, or property valuation sector.

  • Knowledge of French (bilingualism is an asset).

  • Familiarity with regulatory and legislative communications.

  • Experience using analytics tools (Google Analytics, social media insights) to evaluate communication effectiveness.
     

Skills & Competencies:

  • Aligning communication strategies with the organization’s mission and goals.

  • Capable of managing multiple projects and adjusting tone based on audience needs.

  • Strong interpersonal skills for working with various stakeholders and subject matter experts.

  • Ensuring accuracy and professionalism in all communications.

  • Bringing fresh ideas to engage members and enhance knowledge dissemination.

Contact Us.

At Creative Niche, we’re committed to building diverse, equitable, and inclusive workplaces, both within our own team and for the clients we serve. We welcome applications from candidates of all backgrounds, identities, and abilities. If you require accommodation at any stage of the recruitment process, please let us know and we’ll work with you to meet your needs.
Open Roles

Creative Niche was founded on land that is the traditional territory of the Mississaugas of the Credit, the Anishnabeg, the Haudenosaunee, and the Wendat peoples, and is now home to many diverse First Nations, Inuit, and Métis Peoples from across Turtle Island. We acknowledge that we are all treaty people and accept our responsibility to honour all our relations.

Read more

Creative Niche was founded on land that is the traditional territory of the Mississaugas of the Credit, the Anishnabeg, the Haudenosaunee, and the Wendat peoples, and is now home to many diverse First Nations, Inuit, and Métis Peoples from across Turtle Island. We acknowledge that we are all treaty people and accept our responsibility to honour all our relations.

To recognize the land is an expression of gratitude and appreciation to those whose territory we reside on, and a way of honouring the Indigenous people who have been living and working on the land from time immemorial. Land acknowledgements do not exist in a past tense, or historical context: colonialism is current and ongoing, and we need to centre reconciliation in our actions and in our work. We encourage our team, partners, and clients to learn about the lands in which they live and to work towards reconciliation.

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Creative Niche was founded on land that is the traditional territory of the Mississaugas of the Credit, the Anishnabeg, the Haudenosaunee, and the Wendat peoples, and is now home to many diverse First Nations, Inuit, and Métis Peoples from across Turtle Island. We acknowledge that we are all treaty people and accept our responsibility to honour all our relations.

Read more

Creative Niche was founded on land that is the traditional territory of the Mississaugas of the Credit, the Anishnabeg, the Haudenosaunee, and the Wendat peoples, and is now home to many diverse First Nations, Inuit, and Métis Peoples from across Turtle Island. We acknowledge that we are all treaty people and accept our responsibility to honour all our relations.

To recognize the land is an expression of gratitude and appreciation to those whose territory we reside on, and a way of honouring the Indigenous people who have been living and working on the land from time immemorial. Land acknowledgements do not exist in a past tense, or historical context: colonialism is current and ongoing, and we need to centre reconciliation in our actions and in our work. We encourage our team, partners, and clients to learn about the lands in which they live and to work towards reconciliation.

Read Less

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