Open Roles

Design Researcher
Toronto, Ontario, Canada

  • Location: Toronto, Ontario
  • Type: Temporary - Employee
  • Job #18294

Our client, a leading financial institution with cutting-edge digital product teams, is looking for a Design Researcher to help shape exceptional user experiences across their digital ecosystem.

In this role, you’ll work closely with designers, product managers, and developers to uncover user insights that inform strategy, influence design decisions, and guide innovation. You’ll be hands-on throughout the process, from planning and executing research to synthesizing findings and collaborating with teams to turn insights into action.

What You’ll Do

  • Lead and support research activities that uncover user needs and opportunities for digital products

  • Design and facilitate studies, usability tests, and co-creation sessions

  • Translate research findings into clear, actionable insights that influence product strategy

  • Partner with cross-functional teams to integrate user insights throughout the product lifecycle

What You Bring

  • 5+ years of experience in User/Design Research

  • Strong grasp of qualitative and quantitative research methods

  • Experience working on cross-functional product teams

  • Degree in Psychology, Anthropology, Sociology, Design, HCI, or a related field

Why Join

  • Collaborate with one of Canada’s most forward-thinking financial institutions

  • Work on products that reach millions of users and redefine digital experiences

  • Join a culture that values curiosity, collaboration, and continuous learning
Apply today with your resume and portfolio/case studies to showcase your approach and methodology.

Contact Us.

At Creative Niche, we’re committed to building diverse, equitable, and inclusive workplaces, both within our own team and for the clients we serve. We welcome applications from candidates of all backgrounds, identities, and abilities. If you require accommodation at any stage of the recruitment process, please let us know and we’ll work with you to meet your needs.
Open Roles

Creative Niche was founded on land that is the traditional territory of the Mississaugas of the Credit, the Anishnabeg, the Haudenosaunee, and the Wendat peoples, and is now home to many diverse First Nations, Inuit, and Métis Peoples from across Turtle Island. We acknowledge that we are all treaty people and accept our responsibility to honour all our relations.

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Creative Niche was founded on land that is the traditional territory of the Mississaugas of the Credit, the Anishnabeg, the Haudenosaunee, and the Wendat peoples, and is now home to many diverse First Nations, Inuit, and Métis Peoples from across Turtle Island. We acknowledge that we are all treaty people and accept our responsibility to honour all our relations.

To recognize the land is an expression of gratitude and appreciation to those whose territory we reside on, and a way of honouring the Indigenous people who have been living and working on the land from time immemorial. Land acknowledgements do not exist in a past tense, or historical context: colonialism is current and ongoing, and we need to centre reconciliation in our actions and in our work. We encourage our team, partners, and clients to learn about the lands in which they live and to work towards reconciliation.

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Creative Niche was founded on land that is the traditional territory of the Mississaugas of the Credit, the Anishnabeg, the Haudenosaunee, and the Wendat peoples, and is now home to many diverse First Nations, Inuit, and Métis Peoples from across Turtle Island. We acknowledge that we are all treaty people and accept our responsibility to honour all our relations.

Read more

Creative Niche was founded on land that is the traditional territory of the Mississaugas of the Credit, the Anishnabeg, the Haudenosaunee, and the Wendat peoples, and is now home to many diverse First Nations, Inuit, and Métis Peoples from across Turtle Island. We acknowledge that we are all treaty people and accept our responsibility to honour all our relations.

To recognize the land is an expression of gratitude and appreciation to those whose territory we reside on, and a way of honouring the Indigenous people who have been living and working on the land from time immemorial. Land acknowledgements do not exist in a past tense, or historical context: colonialism is current and ongoing, and we need to centre reconciliation in our actions and in our work. We encourage our team, partners, and clients to learn about the lands in which they live and to work towards reconciliation.

Read Less

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