Open Roles

Digital Analyst
Toronto, Ontario, Canada

  • Location: Toronto, Ontario
  • Type: Temporary - Employee
  • Job #18063

CRM Data & Reporting Analyst 

Location: Remote
Duration: 6+ months
Hours: Approx. 20–30 hours/month

About the Role

We are seeking a detail-oriented and analytical CRM Data & Reporting Analyst to support our agency client with CRM performance reporting and dashboard development. This is a part-time, remote contract role ideal for someone with a background in marketing analytics, CRM platforms, or data visualization.

What You’ll Do

  • Export campaign performance data from their CRM platform (emails, push notifications, in-app messages)

  • Organize and transform data in Google Sheets or Excel

  • Build and maintain dashboards in Google Looker Studio (formerly Google Data Studio)

  • Track monthly CRM campaign performance (open rates, click-through rates, etc.)

  • Identify performance trends, anomalies, and insights to support strategic decisions

  • Collaborate with internal team members to interpret data and explain campaign results

Tools You’ll Use

  • Braze (any CRM platform experience is fine)

  • Google Looker Studio

  • Google Sheets / Microsoft Excel

  • Google Analytics (nice to have)

Ideal Candidate

  • Comfortable working independently and managing time across a flexible part-time schedule

  • Has strong analytical and organizational skills with attention to detail

  • Can identify trends or discrepancies in campaign performance data

  • Communicates insights clearly and in a timely manner (within 1–2 business days)

  • Experience in CRM reporting or marketing analytics is highly preferred

This role is well-suited for a freelancer or a full-time professional seeking additional project work, as long as you’re responsive and reliable within a 1–2 day turnaround.

Interested? Apply with your resume and a brief note highlighting relevant CRM or dashboarding experience.

Contact Us.

Whether you have an immediate need today or are preparing for a strategic hire down the road and want to determine if there is a fit, get in touch with us, and we’ll have the right member of our team follow up with you shortly.
Looking For Work?

Creative Niche was founded on land that is the traditional territory of the Mississaugas of the Credit, the Anishnabeg, the Haudenosaunee, and the Wendat peoples, and is now home to many diverse First Nations, Inuit, and Métis Peoples from across Turtle Island. We acknowledge that we are all treaty people and accept our responsibility to honour all our relations.

Read more

Creative Niche was founded on land that is the traditional territory of the Mississaugas of the Credit, the Anishnabeg, the Haudenosaunee, and the Wendat peoples, and is now home to many diverse First Nations, Inuit, and Métis Peoples from across Turtle Island. We acknowledge that we are all treaty people and accept our responsibility to honour all our relations.

To recognize the land is an expression of gratitude and appreciation to those whose territory we reside on, and a way of honouring the Indigenous people who have been living and working on the land from time immemorial. Land acknowledgements do not exist in a past tense, or historical context: colonialism is current and ongoing, and we need to centre reconciliation in our actions and in our work. We encourage our team, partners, and clients to learn about the lands in which they live and to work towards reconciliation.

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Creative Niche was founded on land that is the traditional territory of the Mississaugas of the Credit, the Anishnabeg, the Haudenosaunee, and the Wendat peoples, and is now home to many diverse First Nations, Inuit, and Métis Peoples from across Turtle Island. We acknowledge that we are all treaty people and accept our responsibility to honour all our relations.

Read more

Creative Niche was founded on land that is the traditional territory of the Mississaugas of the Credit, the Anishnabeg, the Haudenosaunee, and the Wendat peoples, and is now home to many diverse First Nations, Inuit, and Métis Peoples from across Turtle Island. We acknowledge that we are all treaty people and accept our responsibility to honour all our relations.

To recognize the land is an expression of gratitude and appreciation to those whose territory we reside on, and a way of honouring the Indigenous people who have been living and working on the land from time immemorial. Land acknowledgements do not exist in a past tense, or historical context: colonialism is current and ongoing, and we need to centre reconciliation in our actions and in our work. We encourage our team, partners, and clients to learn about the lands in which they live and to work towards reconciliation.

Read Less

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