Open Roles

Senior Account Manager
Toronto, Ontario, Canada

  • Location: Toronto, Ontario
  • Type: Permanent
  • Job #17597

We are looking for an experienced Account Manager to join our tech client. They are revolutionizing the advertising industry by automating agency functions. The Senior Account Manager will play an important role in running a variety of high-profile accounts across North America, fostering relationships and contributing to growth. 

Responsibilities: 

  • Build and nurture relationships with key accounts across both Canada and the US, acting as the primary point of contact
  • Serve as the SME for the platform, offering solutions to help clients optimize their use of the tool
  • Understanding each client’s unique business objectives and expectations to develop tailored strategies that align with their goals
  • Work cross functionally with different departments to guide the direction of client accounts (product teams, design engineers and customer service)
  • Collaborate with team members in different time zones to support during critical project phases, as needed
  • Lead client status meetings and presentations
  • Active involvement in all briefing conversations to ensure successful implementation and execution of national and regional marketing campaigns
  • Monitor performance, providing regular reports and analytics to clients
  • Utilize advanced Excel functions for effective data analysis and reporting purposes for all accounts
  • Identify growth opportunities within existing accounts and work with the VP to further explore them 
  • Address and resolve any issues or conflicts that may arise with accounts
  • Travel and commute as needed to meet with clients and engage with the broader North American team

Qualifications: 

  • Strong understanding of advertising content across static, animated and video formats
  • Minimum 5 years in an account services role, liaising with agency studio stakeholders and client stakeholders
  • Proven ability to manage multiple projects at a time while maintaining strict attention to detail 
  • Proven track-record of delivering client-focused solutions based on customer needs
  • Strong business acumen with the ability to understand clients bigger picture goals 

Please note that candidates are expected to work onsite in the core of downtown 3 days a week. Starting out with 5 days a week to get to know the team and get fully onboarded. 

Apply now for consideration! 

Contact Us.

Whether you have an immediate need today or are preparing for a strategic hire down the road and want to determine if there is a fit, get in touch with us, and we’ll have the right member of our team follow up with you shortly.
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Creative Niche was founded on land that is the traditional territory of the Mississaugas of the Credit, the Anishnabeg, the Haudenosaunee, and the Wendat peoples, and is now home to many diverse First Nations, Inuit, and Métis Peoples from across Turtle Island. We acknowledge that we are all treaty people and accept our responsibility to honour all our relations.

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Creative Niche was founded on land that is the traditional territory of the Mississaugas of the Credit, the Anishnabeg, the Haudenosaunee, and the Wendat peoples, and is now home to many diverse First Nations, Inuit, and Métis Peoples from across Turtle Island. We acknowledge that we are all treaty people and accept our responsibility to honour all our relations.

To recognize the land is an expression of gratitude and appreciation to those whose territory we reside on, and a way of honouring the Indigenous people who have been living and working on the land from time immemorial. Land acknowledgements do not exist in a past tense, or historical context: colonialism is current and ongoing, and we need to centre reconciliation in our actions and in our work. We encourage our team, partners, and clients to learn about the lands in which they live and to work towards reconciliation.

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Creative Niche was founded on land that is the traditional territory of the Mississaugas of the Credit, the Anishnabeg, the Haudenosaunee, and the Wendat peoples, and is now home to many diverse First Nations, Inuit, and Métis Peoples from across Turtle Island. We acknowledge that we are all treaty people and accept our responsibility to honour all our relations.

Read more

Creative Niche was founded on land that is the traditional territory of the Mississaugas of the Credit, the Anishnabeg, the Haudenosaunee, and the Wendat peoples, and is now home to many diverse First Nations, Inuit, and Métis Peoples from across Turtle Island. We acknowledge that we are all treaty people and accept our responsibility to honour all our relations.

To recognize the land is an expression of gratitude and appreciation to those whose territory we reside on, and a way of honouring the Indigenous people who have been living and working on the land from time immemorial. Land acknowledgements do not exist in a past tense, or historical context: colonialism is current and ongoing, and we need to centre reconciliation in our actions and in our work. We encourage our team, partners, and clients to learn about the lands in which they live and to work towards reconciliation.

Read Less

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