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Senior Product Designer
Toronto, Ontario, Canada

  • Location: Toronto, Ontario
  • Type: Permanent
  • Job #17866

Position Overview
We are seeking a Senior Product Designer with extensive UX research expertise o join our team. In this role, you will drive user-centred design strategies, leveraging deep research insights to create seamless, data-driven digital experiences for our financial client’s users. You will work closely with cross-functional teams, including product managers, developers, and stakeholders, to shape and enhance key financial products. This is a full-time role, it is mainly remote with the occasional onsite days (4 days/month in downtown office).

Key Responsibilities

  • Lead qualitative and quantitative user research initiatives, including interviews, usability testing, surveys, and data analysis.

  • ??????????????Synthesize research findings into actionable insights that inform product decisions and enhance customer experiences.

  • Advocate for user needs, ensuring design decisions align with business goals and regulatory requirements.

  • Design intuitive, scalable, and accessible digital products for complex financial systems.

  • Develop user flows, wireframes, prototypes, and high-fidelity UI designs that prioritize clarity and usability.

  • Collaborate closely with engineers to ensure seamless implementation of design solutions.

  • Conduct A/B testing and iterate based on user feedback and performance metrics.

  • ???????Work cross-functionally with product managers, business analysts, and development teams to align design solutions with business objectives.

  • ???????Present research findings and design recommendations to senior stakeholders and executives.

  • Facilitate design workshops and brainstorming sessions to gather ideas and feedback. 

Experience:

  • 5+ years in product design, with a strong emphasis on UX research.
  • Previous experience working at a financial institution (banking, fintech, or insurance required).
  • Proven track record of designing for complex financial products, enterprise platforms, or regulatory-driven environments
  • Expert in Figma, Sketch, or Adobe XD for prototyping and UI design.
  • Strong knowledge of UX research methods, usability testing tools, and analytics platforms (e.g., Hotjar, Google Analytics, or Amplitude).
  • Understanding of WCAG accessibility standards and how to apply them in financial product design.
  • Experience with design systems and scalable UI frameworks.
  • Excellent problem-solving abilities and analytical thinking.
  • Strong communication and stakeholder management skills, with the ability to translate research insights into business value.
  • Ability to work in a fast-paced, highly regulated environment while maintaining attention to detail.

We look forward to hearing from you!