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UX Researcher
Waterloo, Ontario, Canada

  • Location: Waterloo, Ontario
  • Type: Temporary - Contractor
  • Job #16466

Our client is seeking a CX Researcher for support with their ongoing projects on a contract basis. In this role you will b executing all aspects of the research process from questionnaire programming and research design, data collection execution, big data management, analysis, and interpretation of results through to preparation of reports.


  • Spearhead research endeavors within the domain, pinpointing pivotal inquiries for team advancement
  • Harness a diverse toolkit of qualitative and quantitative methods
  • Translate UX research outcomes into actionable design essentials.
  • Apply frameworks to encapsulate insights, steering decisive directions
  • Deliver captivating insights through compelling communication
  • Advocate research findings across the organization, propelling widespread adoption
  • Collaborate with data analysts, harmonizing quantitative data and user insights.

About the Ideal Candidate:

  • 3+ years experience with a track record of molding expansive digital products for esteemed brands
  • A proactive solution seeker, skilled at detecting research voids and posing pertinent queries
  • Possesses a profound grasp of UX principles and theories
  • Exhibits curiosity to unravel the essence of individuals, whether peers or end-users
  • Flourishes within dynamic work contexts
  • Commands expertise in qualitative and quantitative UX research techniques: interviews, field visits, surveys, card sorting, and live/remote usability studies
  • Proficient in interview orchestration, linking research revelations with business outcomes
  • Well-versed in lean experimentation, fostering adaptability
  • Ready to embark on impactful research and set ablaze transformative change

Note: Proficiency in qualitative and quantitative research methods is a prerequisite.

This is remote opportunity. Contract will go on until December 31st. 2023 with the potential for extension. Please apply now!