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UX/UI Designer
Toronto, Ontario, Canada

  • Location: Toronto, Ontario
  • Type: Temporary - Employee
  • Job #18468

UX/UI Designer (Contract)

Start Date: ASAP
Contract Duration: 8+ months
Rate: $60–$70/hour
Hours: 9:00 AM – 5:00 PM EST
Location: Hybrid (1–2 days/week onsite, downtown Toronto)

About the Role

Our leading financial client is seeking a UX/UI Designer to support the design and optimization of digital forms and customer-facing documentation experiences. This role focuses on creating intuitive, accessible, and enterprise-aligned layouts for both interactive eForms and dynamically generated PDF outputs.

The ideal candidate is highly detail-oriented, comfortable working within established design systems, and experienced in translating complex business requirements into clear, user-friendly experiences across bilingual (English/French) environments.

Key Responsibilities

Design & Prototyping

UI Design 

  • Design intuitive, user-friendly form layouts optimized for completion efficiency

  • Define field layouts, spacing, labels, error states, and contextual help text

  • Ensure consistency across form experiences while accommodating varying business use cases

PDF Output Design 

  • Design customer- and employee-facing PDF documents generated from digital forms

  • Establish typography, hierarchy, spacing, and visual structure

  • Ensure outputs are readable, printable, and accessible

Templates, Use Cases & Variations

  • Create and maintain master templates for forms and PDFs

  • Design variations based on business rules, data conditions, and operational needs

  • Document design logic to support efficient development and reuse

Standards & Branding

Enterprise Design Alignment

  • Ensure designs align with enterprise design libraries and brand standards

  • Apply visual guidelines consistently across digital forms and documents

  • Identify gaps in existing standards and propose enhancements

Design Standards Maintenance

  • Create or update design standards to support new use cases

  • Document best practices for form layout, document structure, and accessibility

  • Promote consistency across teams and initiatives

Collaboration & Usability

Stakeholder Collaboration

  • Partner with business stakeholders and analysts to translate requirements into effective design solutions

  • Validate design decisions against documented business and regulatory needs

User Journey & Usability Integration

  • Incorporate user journey insights into form and document design

  • Apply usability feedback to improve clarity, efficiency, and completion rates

  • Balance user experience with compliance and operational constraints

Developer Collaboration

  • Work closely with development teams to ensure designs are technically feasible

  • Adjust designs to align with platform capabilities and limitations

  • Support implementation by clarifying design intent and interaction behaviour

Accessibility & Quality

  • Design forms and PDFs to meet accessibility standards (e.g., WCAG)

  • Ensure proper contrast, focus order, labeling, and screen-reader compatibility

  • Design with scalability in mind to support future expansion of form and document libraries

  • Encourage reuse of components, layouts, and patterns across experiences

Qualifications

  • 5+ years of experience in UX/UI design, ideally within enterprise or regulated environments

  • Strong experience designing complex forms, structured layouts, and document outputs

  • Familiarity with design systems and working within brand governance

  • Strong collaboration skills across business, design, and technical teams

  • Bilingual in English and French (required)

  • Knowledge of accessibility standards and inclusive design best practices

Nice to Have

  • Experience designing within form-building or document-generation platforms

  • Background in financial services, insurance, or other highly regulated industries

  • Experience supporting large-scale template libraries and reusable component systems

If you’re a detail-oriented designer who thrives in structured environments and enjoys creating accessible, high-impact digital experiences, we’d love to hear from you.

Contact Us.

At Creative Niche, we’re committed to building diverse, equitable, and inclusive workplaces, both within our own team and for the clients we serve. We welcome applications from candidates of all backgrounds, identities, and abilities. If you require accommodation at any stage of the recruitment process, please let us know and we’ll work with you to meet your needs.
Open Roles

Creative Niche was founded on land that is the traditional territory of the Mississaugas of the Credit, the Anishnabeg, the Haudenosaunee, and the Wendat peoples, and is now home to many diverse First Nations, Inuit, and Métis Peoples from across Turtle Island. We acknowledge that we are all treaty people and accept our responsibility to honour all our relations.

Read more

Creative Niche was founded on land that is the traditional territory of the Mississaugas of the Credit, the Anishnabeg, the Haudenosaunee, and the Wendat peoples, and is now home to many diverse First Nations, Inuit, and Métis Peoples from across Turtle Island. We acknowledge that we are all treaty people and accept our responsibility to honour all our relations.

To recognize the land is an expression of gratitude and appreciation to those whose territory we reside on, and a way of honouring the Indigenous people who have been living and working on the land from time immemorial. Land acknowledgements do not exist in a past tense, or historical context: colonialism is current and ongoing, and we need to centre reconciliation in our actions and in our work. We encourage our team, partners, and clients to learn about the lands in which they live and to work towards reconciliation.

Read Less

Creative Niche was founded on land that is the traditional territory of the Mississaugas of the Credit, the Anishnabeg, the Haudenosaunee, and the Wendat peoples, and is now home to many diverse First Nations, Inuit, and Métis Peoples from across Turtle Island. We acknowledge that we are all treaty people and accept our responsibility to honour all our relations.

Read more

Creative Niche was founded on land that is the traditional territory of the Mississaugas of the Credit, the Anishnabeg, the Haudenosaunee, and the Wendat peoples, and is now home to many diverse First Nations, Inuit, and Métis Peoples from across Turtle Island. We acknowledge that we are all treaty people and accept our responsibility to honour all our relations.

To recognize the land is an expression of gratitude and appreciation to those whose territory we reside on, and a way of honouring the Indigenous people who have been living and working on the land from time immemorial. Land acknowledgements do not exist in a past tense, or historical context: colonialism is current and ongoing, and we need to centre reconciliation in our actions and in our work. We encourage our team, partners, and clients to learn about the lands in which they live and to work towards reconciliation.

Read Less

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